Can Technology Companies Be Trusted?

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I first wrote about the importance of trust in 2008, and how marketplaces, technological or otherwise, must rely on trust derived from universally-understood principles to gain a consistently growing audience. In 2015, I wrote how technology better govern itself, or it will be governed. The chickens have come back to roost.

 

Freedom Abused

I also previously explained how cheating marketplaces are bad for our country. Embalmed in unchallengeable pageantry of innovation’s positivity, few paid attention, and the poison of naive enthusiasm surrounding unbridled innovation spreads around the world, creating dangerous back doors to nation-state sovereignties with government woefully unequipped to respond. 

As a technologist, it hurts to see so many people take technology for a dark ride. Thinking the rules of nature do not apply to them. They don’t if you do not establish the rules of humanitarian gameplay first and then sell blind positivity to people with the same humanitarian ignorance

 

Bait And Switch

Early on, I described my sincere displeasure with how technology companies inevitably break their customers’ trust with cunning and opaque bait-and-switch entrapment techniques, basking in the glory of monetization schemes scamming and misleading customers who do not know what they cannot see.

Let me highlight a few here:

  • Linkedin not exporting all info and does not export email contacts. Cannot do anything useful with the export of contact management system without a way to contact. Customer lock-in. 
  • LinkedIn syncing is not syncing, it aggregates contacts from other places without an ability to give the consolidated version back to you. Devious.
  • LinkedIn notified me that a job candidate had not listed certain people as references, unbeknownst to the candidate. Foul play.
  • Facebook forces a technology of stories on you, you do not have full control of your timeline. Unfreedom.
  • Facebook absorbs personal information and repurposes that to third-party vendors. Backdoor dealings. 
  • Quora decides what it deems appropriate. Bans people, whenever it feels like, with fluffy rules covering up their deficient marketplace by violating free-market principles. Incompetent platform.
  • Hotel Tonight displays prices without disclosing additional hotel fees, making it useless as price-advantage tools for consumers. Deceptive and useless.
  • Expedia displays routes only from hubs they have paid relationships with, offering anything but the best prices or itineraries. Insinuated freedom of choice. 
  • Apple deploys price-fixing in the sale of music and destroyed a viable revenue stream for musicians. Economically illegal.
  • Apple refuses access to messaging under a police warrant, defying the rule of law. Above the law. 
  • Google does not allow you to easily delete messages, only to archive them, so they can continue mining them for content. Scumbags.
  • Adobe, by default, slurps up your photoshop files on iPad into its cloud, unasked, tying you to the cloud platform of their making. Forcing you through cumbersome export procedures otherwise. Trojan horse.
  • Bose forces you to use their buggy iPhone app to switch Bluetooth sources and snoops on the audio titles that you are playing. Nice try.
  • Square’s Cash app lured customers in with free immediate transfer, then flicked the bait-and-switch with two-day transfer fee, like any old bank. Trojan horse. 

Now imagine those companies owning your financial assets through a maze of over one-hundred cryptocurrencies, or worse, handing over your intelligence to artificial intelligence. This, right here, is where natural selection takes place, by humans fooling themselves.

The easiest person to fool is yourself. — Richard Feynman

Not only technology companies abuse the innocence of our trust, but other companies do too, albeit more slowly and more traceably. Technology companies are aided by the opaque and uncontrollable immediacy and low-cost distribution of the internet, spreading their schemes of control like wildfire to unsuspecting audiences, and acting as the backdoor to nation-state sovereignty, privacy, and security. Including our own.

Moreover, technology companies deploy totalitarian monisms for the world, not unlike the fascism the Nazis attempted to deploy, and history has proven, time and time again, the world will eventually reject. And when you put your trust in GDPR, Fyde will show you what false sense of security you just bought into. No wonder Facebook CEO, Mark Zuckerberg, is eager to conform and get on with his shenanigans.

 

Congress

Our government does not have a clue and is afraid to touch innovation. I know, because I met with members of Congress on The Hill. They are as afraid to touch innovation as they were afraid to touch the mafia. But they must.

Our government works on the basis of pay-to-play. The first question anyone asks is whether you have contributed to their campaign. If not, doors start closing, morality kicked to the curb. Vile-maxim capitalism has impregnated government, with money creating some dysfunctional children.

Innovation is supposed to contribute to GDP, and despite GDP being a meaningless and nebulous economic indicator of regenerative societal excellence, the chase for the conventional wisdom of economics meets its willing apostles in government. Preaching economics when nobody in the private sector cares.

Members of Congress make the mistake of assuming new rules are needed to curtail innovation, and in mindless inquiries with technology executives demonstrate they do not understand how to govern.

 

Nobody Governs

The government accuses technology companies of not achieving absolutisms of control they can’t even deliver themselves. They expect technology companies to adhere to elective moralities trumping capitalistic desires, when members of Congress themselves toss out the interests of their constituents the moment lobbying funds are deposited. The game of the public sector is just as rigged as the private sector. 

Instead, members of Congress, elected to write law, should have normalized, readjusted, and modernized the constitutional principles to ensure no one, including those pretending to build a brave new world, is above the law. A law that is in dire need of a new normalization of humanitarian truth.

 

Totalitarianism

A new normalization of humanitarian truth is impossible to achieve when you interpret the constitution with the same edict as a bible:

“My faith in the Constitution is whole; it is complete; it is total. And I am not going to sit here and be an idle spectator to the diminution, the subversion, [or] the destruction of the Constitution. I hope and trust that all Americans feel — and will do — the same.” — Barbara Jordan, 1974

Any reliance on a manmade totalitarian monism of absolutism in a universe predicated on a plurality of dynamic relativity is by nature’s laws doomed. And we are doomed if, amidst the expanding purview and relevance of our rule of law, influenced by the expansion of our universe affecting our environment, we fail to consider improving the normalization and implementation of the principles in our Constitution.

 

The Bible

I sure hope 70% of Americans who already abstained from voting, recognize no absolutism of old-man’s truths survive the test of time. 

As good as the U.S. Constitution was when derived from the Europeans, who rejected its scripture 229-years ago, the gaping holes in our Constitution offering plenty of leeway for improvement without Supreme Court injunctions. 

We can improve the desired outcomes of human gameplay if only we are brave enough to fill the holes in the Constitution intelligently. 

 

Unfree

Freedom, for example, referred to as liberty in our Constitution, is jovially dished out as an inalienable right without establishing the required obligations to said freedom. A big mistake since freedom cannot exist without pre-established paradoxical rules to protect the collective interests in freedom from the threat of vile-maxims of personal freedoms. Precisely the issue we are facing with the advent of technology. 

Without changing the constitutional suppositions of freedom, we can write a law that specifies the principles all marketplaces, digital and analog, must adhere to. 

Hence, one cannot blame the players in soccer, in this case, technologists, for being called to the mat for infractions, when the rules of soccer are not clearly defined, established, and enforced.

 

Overruled

What Constitutional rules do technology companies violate today? Well, none to be precise, because you can elect not to use technology, and if you play it smart with a technology company as a decoy, you can elect to ignore every Constitutional precept. 

Even sports organizations like the NCAA, in the news on this subject recently, already redefined the freedom-of-speech rules of its players, in blatant violation of the principles of our Constitution. We consistently apply different rules to native-Americans living in reservations controlled by their courts, so does the army, and even, believe it or not, to the many people who live in gated communities. Technology companies similarly rewrite what its participants must allow and adhere to, in order to participate in their marketplaces, overruling amendments to our Constitution.

We must blame ourselves, our democratic process as a whole, for not establishing, communicating, and enforcing the rules of desired humanitarian gameplay, across the board.

 

East Meets West

Literally anything goes in the land of technology, driven by the monetary reward of advertising propaganda. Instead of exploring the universe upon which we are dependent, we waste human ingenuity on the cunning conversion of advertising clicks sold, en masse, as value to the innocent greater-fools of humanity. That is the kind of capitalism we are subjugated to when we are unwilling to challenge the foregone conclusions of our Constitution.

The problem is not that we cannot redefine the operating-system of humanity to face modern challenges. The problem is we do not dare to take ourselves on. 

Simply because a democracy, comprised of the will of only 30% of the American people who still hang onto the political process, will certainly not vote for human wants challenged by evolutionary needs. Only strong leadership will. Void of that, the technology players in the west will be running circles around the federal government in the east. Both fed by monetary incentives in an endless loop of misplaced expectations that destroy the regenerative capacity of humanity.

 

Normalize

Technology companies cannot be trusted, that is clear from the evidence I have provided over the years and summarized here. But neither can a pay-to-play government. Because, what is the value of trust when you do not define the modern principles that induce trust? Trust is a consequence, not a cause. And nobody can be trusted unless the principles of trust have been established and agreed upon beforehand.

We have failed to normalize human truth to nature’s truth. Nature that deploys a plurality of freedom neither the Constitution nor technology algorithms endorse. The kind of freedom responsible for producing dynamic meritocracies that form and maintain regenerative marketplaces from which the expanding fractal of human ingenuity flourishes.

 

Nature Rules

Nature, as we know from Einstein, that deploys the general theory of relativity neither our politicians or technologists have ever implemented. Nature, that deploys at least one dimension more than the current systems of humanity pretend to model. Humanity, as a result, held hostage by systems of policy, capital, and innovation at least one dimension short of capturing innate human capacity.

Both technology companies and the government need to attend my masterclasses to understand why and how nature dictates the expansion of human ingenuity, and in compliance, not only leads to a consistency of repeatable returns but improves the adaptability of humanity to nature.

 

Georges van Hoegaerden
Georges van Hoegaerden
Georges is the Founder and Managing Director of method41. From analyzing the workings of policy, capital, and innovation, determining the fractal of human expansion, Georges discovered how these siloed, manmade manacles are woefully incompatible with nature's principles dictating the longevity of our species. By believing in a better world with better people, Georges set out to reinvent the theory of humanity that determines what can be discovered.
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