Neither, rely on your own compass of foresight. Such is the definition of entrepreneurialism. Unprecedented foresight derived from a new and unique normalization of upstream and disruption, if not the obliteration of the status quo.
Customers are far from always right, as, in the words of Henry Ford, they can only envision faster horses rather than a car. Customers are generally incapable of imagining a higher and better normalization of an inconvenient truth.
The job of a VC is to align with your foresight – or not. The choice of a trajectory of foresight that makes you an outlier. And outliers have no precedent. So, while most VCs today huddle around a collusion of thought with their peers, a genuinely great VC uses reason to support your assessment of an unprecedented new normal.
An assessment of risk that offers little evidence lodged in the statistical analysis of hindsight, as the undesirable consequences of the past. And instead, delivers plausible and robust foresight only reason for a better cause can provide.